Communicate Anytime, With Anyone, From Anywhere, On Any Device!
Hosted PBX or Hosted VoIP, is a dynamic technology that effectively and efficiently shifts the cost of a new phone system, and the replacement and upgrade costs of an existing one, to your operating budget.
Organizations can now focus on their core business and have the peace of mind to know that their communications infrastructure is in good hands with geo-redundant servers, data centers, 24/7 support, automatic patching and consistent, secure anywhere access.
In today’s mobility and data-driven world, elasticity is crucial. The ability to scale up and/or down is a key benefit of Cloud Computing. In a Hosted PBX solution, organizations pay for what is needed rather than what will be needed in the unexpected future. This eliminates purchasing telephone equipment and software licenses in excess, further maximizing efficiency and cost savings.
Cloud Solutions Providers’ Service Level Agreements guarantee 99.99% platform availability and maintain fully redundant systems in sophisticated disaster recovery centers located in geographically disparate locations. This means that businesses can spend less time on “keep the lights on” administration and management, and more time focusing on their core business, profitability and forward-thinking innovation.
Interoperability and Integration
Most Cloud Solution Providers are utilizing open standards and integrating Application Programming Interfaces, (APIs) so that businesses can extend capabilities to third party elements such as email clients, accounting applications, CRM and ERP suites. This integration gives executives and shareholders comprehensive data available at their fingertips, so that they can make better informed management decisions more quickly.
Business Continuity and Disaster Recovery
At Reliable Solutions Group, we generally define a technological disaster as any incident causing downtime to a business. Regardless of the circumstances, being “offline” for an extended period of time can have a devastating impact on productivity. Main, branch and remote locations that utilize Hosted PBX services, operate independently. With Cloud-based call control features, Hosted PBX services will automatically re-route to operational locations so calls are always answered and business continues.
Ease of Management
Traditional phone systems required technician/hardware vendor visits for simple tasks such as changing the location of a phone or moves, adds, changes, (MACs.) In a Hosted PBX environment with easy to use web portals, easy to use point-and-click, and drag-and-drop functionality, IT and business executives can manage their cloud phone systems with ease.
Cost Savings & Predictability
In a Hosted PBX solution, businesses are no longer burdened with maintenance contracts, long distance charges between locations, depreciation costs, upgrades or variable charges. Instead, businesses enjoy the certainty of projected monthly costs.
Unified platforms for messaging, collaboration and mobility bring employees together to easily share ideas from around the country or around the world. Contact Center features ensure that you never miss an opportunity to engage with a customer and provides your customers the ability to communicate with your business via phone, email, chat or voicemail.
The Reliable Way
At Reliable Solutions Group, we are committed to educating our clients and helping them make solid, strategically planned decisions that will improve productivity, lower cost and secure their valued assets. We partner with premier Solutions Providers and will work extensively to find a solution best suited for your needs. We are your Total Technology Solutions Provider!