Hosted PBX

Communicate Anytime, With Anyone, From Anywhere, On Any Device!

Hosted PBX or Hosted VoIP, is a dynamic technology that effectively and efficiently shifts the cost of a new phone system, and the replacement and upgrade costs of an existing one, to your operating budget.

Organizations can now focus on their core business and have the peace of mind to know that their communications infrastructure is in good hands with geo-redundant servers, data centers, 24/7 support, automatic patching and consistent, secure anywhere access.

Scalability

In today’s mobility and data-driven world, elasticity is crucial. The ability to scale up and/or down is a key benefit of Cloud Computing. In a Hosted PBX solution, organizations pay for what is needed rather than what will be needed in the unexpected future. This eliminates purchasing telephone equipment and software licenses in excess, further maximizing efficiency and cost savings.

Reliability

Cloud Solutions Providers’ Service Level Agreements guarantee 99.99% platform availability and maintain fully redundant systems in sophisticated disaster recovery centers located in geographically disparate locations. This means that businesses can spend less time on “keep the lights on” administration and management, and more time focusing on their core business, profitability and forward-thinking innovation.

Interoperability and Integration

Most Cloud Solution Providers are utilizing open standards and integrating Application Programming Interfaces, (APIs) so that businesses can extend capabilities to third party elements such as email clients, accounting applications, CRM and ERP suites. This integration gives executives and shareholders comprehensive data available at their fingertips, so that they can make better informed management decisions more quickly.

Business Continuity and Disaster Recovery

At Reliable Solutions Group, we generally define a technological disaster as any incident causing downtime to a business. Regardless of the circumstances, being “offline” for an extended period of time can have a devastating impact on productivity. Main, branch and remote locations that utilize Hosted PBX services, operate independently. With Cloud-based call control features, Hosted PBX services will automatically re-route to operational locations so calls are always answered and business continues.

Ease of Management

Traditional phone systems required technician/hardware vendor visits for simple tasks such as changing the location of a phone or moves, adds, changes, (MACs.) In a Hosted PBX environment with easy to use web portals, easy to use point-and-click, and drag-and-drop functionality, IT and business executives can manage their cloud phone systems with ease.

Cost Savings & Predictability

In a Hosted PBX solution, businesses are no longer burdened with maintenance contracts, long distance charges between locations, depreciation costs, upgrades or variable charges. Instead, businesses enjoy the certainty of projected monthly costs.